Independence, in writing
No hidden agenda. Not now, not later.
The value of independent advice disappears the moment you can’t be sure whose interest it serves. So we make ours impossible to doubt and we put it in every engagement.
Today, Commerce Sphere holds no vendor partnerships, resale agreements or commission arrangements. You pay us for advice and that advice answers only to you.
In future, we may be offered a commission on a solution we already believe is right for you. If that ever happens, three things stay true:
1. We only ever recommend what we’d recommend anyway.
2. We disclose any commission to you, in writing, before you decide.
3. We’ll always tell you when the right move is to spend nothing at all.
Our test, every time: would our recommendation be the same if there were no commission? If it wouldn’t, we don’t take it.
Why this matters to you
Resellers and many “partners” earn when you buy a specific product, which quietly shapes their advice. Removing that conflict means the recommendation you get is the one that’s actually best for your business.
How to hold us to it
Ask us to state our compensation and any partner relationships in the engagement letter. A genuinely independent adviser will always put it on paper and we do, as standard.