Commerce Sphere defined processes, implemented ERP, and built a website for an events firm, automating workflows to reduce manual tasks by 30%.
Business Problem:
An event and facility maintenance company had undefined processes, leading to inefficiencies in operations, without automated workflows or integrated systems.
Process:
- Process Mapping: Defined workflows for maintenance and events.
- Optimization: Designed and automated processes in ERP, with website for client access.
- Implementation: Rolled out ERP and automations over 7 months.
- Integration: Linked website for seamless user interactions.
Completion and Results:
Automation reduced manual tasks by 30% and improved consistency, similar to DXC’s facility management RPA case that boosted scalability. The ERP and website enhanced overall operations.
Client Benefits:
- 30% reduction in manual processes.
- Improved operational scalability.
- Automated workflows for efficiency.