Cookie Policy for Commerce Sphere Limited
Last updated: 4th Sept, 2025
Introduction
Commerce Sphere Limited (“we”, “our”, “us”, or “the Company”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our digital services or otherwise engage with us.
We are a digital service company registered in England and Wales under company number 15306185, with our registered office located at 32 Kemble Close, Bristol, BS15 9ZA, United Kingdom.
This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We encourage you to read this document carefully to understand our practices regarding your personal data.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us using the following details:
- Company Name: Commerce Sphere Limited
- Address: 32 Kemble Close, Bristol, BS15 9ZA, United Kingdom
- Email: info@commercesphere.co.uk
- Telephone: 07961845593
- Data Protection Representative: gdpr@commercesphere.co.uk
Information We Collect
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:
- Identity Data: Includes first name, last name, username or similar identifier, title, date of birth, and gender.
- Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
- Financial Data: Includes bank account and payment card details.
- Transaction Data: Includes details about payments to and from you and other details of products or services you have purchased from us.
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our digital services.
- Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data: Includes information about how you use our website, products, and services.
- Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
How We Collect Your Personal Data
We use different methods to collect data from and about you including through:
- Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
- Automated technologies or interactions: As you interact with our digital services, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract that we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Protection Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
If you wish to exercise any of these rights, please contact our Data Protection Representative at gdpr@commercesphere.co.uk.
Third-Party Links
Our digital services may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
Cookies
We use cookies and similar tracking technologies to track the activity on our digital services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy.
Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
International Transfers
We may transfer your personal data outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by using specific contracts approved for use in the UK which give personal data the same protection it has in the UK.
Complaints
If you have a complaint about our use of your personal data, please contact us at gdpr@commercesphere.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
Last Updated: [Insert Date]
Commerce Sphere Limited Company Number: 15306185 Registered Office: 32 Kemble Close, Bristol, BS15 9ZA, United Kingdom